Terms and Conditions

Terms of service

Terms and Conditions - Standard Conditions of Sale

By placing an order with Hektaar. Plants you agree to be bound by the Terms and Conditions set out below.
Unless specifically agreed between Hektaar. Plants and you, the customer, no other terms and conditions will apply. Changes will apply to any subsequent order received. An agreement will be reached by an order-confirmation sent by email to the customer by Hektaar. Plants. We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from the product being unavailable from stock or our inability to obtain authorization of payment.

  

REFUNDS:

If a plant is damage upon receipt, Hektaar. Plants should be notified via email within 24 hours with a picture attached. A refund will be arranged or a replacement plant will be sent at no additional costs.

 

PAYMENT:

Payments are made with cash, credit or debit cards or via Electronic Funds Transfers (EFT).

Payment needs to be made before any item can be dispatched.

Proof of payments to be sent to wilme@hektaarplants.co.za

 

RIGHT OF CANCELLATION OF ORDERS:

Hektaar. Plants fully reserves the right, at its own discretion, to cancel any order or purchase made on this website. In such an event, Hektaar. Plants shall, refund, reimburse, or issue a voucher or coupon on that purchase, in whole or in part, as is appropriate in the circumstance.

If an order or purchase from this website is made in error in respect of price and invoicing of product, shipping/delivery, Hektaar. Plants reserves the right to amend or cancel that order or purchase at its own discretion. In such an event, Hektaar. Plants will take steps reasonable in the circumstance to rectify the error promptly.

 

OWNERSHIP AND INTELLECTUAL PROPERTY:

All items will be the property of Hektaar. Plants until full payment is received.

■ This website and the contents herein and the social media accounts and press of Hektaar. Plants, including but not limited to products, designs, pattern, text, logos and insignia are subject to copyright and intellectual property rights held exclusively by Hektaar. Plants and may not be copied or reproduced under any circumstances in any manner whatsoever. Such rights are protected by South African and International Copyright and Intellectual Property Laws.


DELIVERY / SHIPPING:

Delivery will only take place once payment is received.

Delivery will take 2 - 4 business days.

 

PRODUCT PICTURES:

All pictures as seen on our website and official catalogues are for display purposes only and might differ slightly from the actual product.

 

GENERAL:

Hektaar. Plants will not be held responsible for any damage or harm caused to a person or animal due to ingestion or handling of products.